As consumers and businesses faced significant economic challenges during the pandemic, insurance companies were quick to offer financial relief to their customers through reduced rates and refunds, in addition to supporting local communities through charitable giving and other initiatives. Adoption of digital tools and services greatly accelerated, as consumers wanted safe, convenient ways to process claims and engage with agents in a virtual world.


As both the auto and housing industries are expected to have strong growth in 2021 and beyond, insurance companies will look to capitalize on this momentum and expand relationships w/ new and existing customers.


If you have any questions, please reach out to Adam Daniele, VP, Client Strategy.
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